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Automotive Service Manager at AAMCO Transmissions and Total Car Care

Springfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Generation, Customer Relationship Management, Team Leadership, Workflow Management, Inventory Ordering, Quality Control, Closing Skills, Interpersonal Communication, Multi-tasking

Industry

Vehicle Repair and Maintenance

Description

Employment Type: Full time Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures. Position Responsibilities: · Meeting and greeting customers · Managing technician workflow · Recommending services to customers · Ordering parts and inventory · Keeping customers updated on the status of their vehicles' repairs · Managing and tracking lead counts as well as customer satisfaction ratings · Generating and closing sales · Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product What We Offer: · Competitive Compensations package · Ongoing training and field support · Daytime work hours · Paid time off · Growth opportunity JOB REQUIREMENTS · Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus. · Excellent one time closing skills · Strong commitment to customer service and relationship building · Ability to communicate and use interpersonal skills at a sustained high level · Capable of multi-tasking and executing in a fast paced environment · Honest, goal-oriented and energetic team player · Must have valid driver's license

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Responsibilities

The Service Manager oversees day-to-day center operations, including generating sales and managing the technical team. They are responsible for maintaining customer satisfaction and ensuring adherence to company policies.