JOB DESCRIPTION:

Job Title: Automotive Service Manager
Location: Brampton, ON
Salary: $70,000 – $100,000 Base Annual Salary (Based on Experience and Performance)
Job Type: Full-Time, Monday–Friday (Some Weekend Availability May Be Required)
Pay Schedule: Semi-Monthly
Work Location: In Person

WHO WE ARE:

We are a leading automotive recruitment firm specializing in connecting skilled professionals with top-tier dealerships and repair shops across Ontario. We partner with industry leaders such as Georgetown Honda, Canadian Tire, Johnston and Magwood, Master Mechanic, Canada Auto Solutions, Launch, and Midas. Our mission is to drive growth and excellence in the automotive sector by matching top talent with outstanding career opportunities.

QUALIFICATIONS:

• Minimum 3 years of experience as a Service Manager or Senior Service Advisor in an automotive repair environment
• Strong leadership and team management skills
• Proven customer service and sales abilities
• Familiarity with automotive repair procedures and technical terminology
• Strong organizational and problem-solving skills
• Excellent verbal and written communication in English
• Must be legally authorized to work in Canada

ABOUT THE ROLE:

We are currently seeking an experienced and motivated Automotive Service Manager to lead and oversee the daily operations of our busy service department. In this leadership role, you’ll be responsible for supervising technicians, managing service workflow, ensuring top-tier customer service, and maintaining operational efficiency. This is an exciting opportunity to grow with one of Canada’s most recognized retail brands in a fast-paced and rewarding environment.

KEY RESPONSIBILITIES:

• Manage day-to-day service department operations
• Serve as the primary point of contact between customers and the service team
• Schedule work orders and assign jobs to licensed technicians and apprentices
• Oversee the accurate diagnosis and timely completion of repairs
• Ensure customer satisfaction by clearly communicating service recommendations and timelines
• Handle parts orders, warranty claims, and inventory tracking
• Monitor service performance metrics and improve operational efficiency
• Train, coach, and support team members as needed
• Maintain compliance with all safety and company procedures