Automotive Service Manager - Dykstra's Auto - Grand Rapids at GreatWater 360 Auto Care

Kentwood, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

83000.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Shop Management, Service Advisor Experience, Sales Skills, Leadership, Performance Management, Coaching, Problem Diagnosis, Financial Reporting, P&L Management, Employee Accountability, Training, Customer Relationship Building, Trust Building, Servant Leadership, Interviewing, Hiring

Industry

Motor Vehicle Manufacturing

Description

Description Dykstra's Auto, a full-service auto-repair shop serving the local and surrounding Grand Rapids communities, is looking for a solid Automotive Service Manager with a great attitude who is the keeper of values, the maintainer of standards, and the leader whom everyone in the shop follows. The person who fills this role will not only lead and manage all aspects of the shop, but they will also sell repairs to clients as needed to help the shop reach its sales goals. EARN: $68,000 - $83,000 Plus Monthly & Quarterly Incentives LOCATION: 4782 44th St SE, Kentwood, MI 49512 SHOP HOURS OF OPERATION: M-F: 7:30AM-5:30PM EST HERE’S WHAT WE PROMISE OUR SERVICE MANAGERS Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid – Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Parental Leave. 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS! TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills. If you are an experienced Automotive Service Manager that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team! Requirements High school diploma or GED is required Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) 2+ years’ automotive shop management experience 1+ year experience in a service advisor role or demonstrate an ability to sell. Self-aware, servant leader with proven experience managing (included interviewing, hiring, training, counseling, and termination of employees). Previous experience with performance management including coaching, setting expectations, writing, and delivering performance reviews, managing disciplinary actions, conducting investigations, and holding employees accountable for results Strong motivator with the ability to proactively diagnose problems and provide effective solutions; ability to deal with problems involving several concrete variables in standardized situation Ability to interrupt and calculate figures such as financial reports, discounts, interest, and percentages; ability to apply concepts of basic math Demonstrated experience managing a P&L and familiarity with key line-item management to impact results

Responsibilities

The Automotive Service Manager will lead and manage all aspects of the shop while selling repairs to clients to help achieve sales goals. They will be responsible for maintaining standards and values within the team.