Automotive Service Manager at Johnson Motors of Menomonie Inc

Menomonie, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

150000.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Operational Excellence, Performance Metrics Analysis, Conflict Resolution, Technician Management, Customer Relationship Management, Strategic Thinking, DMS Systems, Workflow Optimization, Coaching, Budgeting, Inventory Management

Industry

Automotive

Description

Description Automotive Service Manager Menomonie, WI Compensation: $95,000-$150,000 annually (Base + Performance Bonus) Full-Time Celebrating 100 Years of Excellence – Lead the Future of Service. At Johnson Motors of Menomonie, we’ve built a legacy of trust, care, and exceptional guest experiences for over a century. As we look ahead, we’re searching for a Service Manager who shares our vision of creating a fundamentally different dealership experience—one centered on people, growth, and operational excellence. If you’re passionate about leading high-performing teams, driving results, and making a real impact, we invite you to be a key part of our next 100 years. What You’ll Do – A Day in the Life As the Service Manager, you’re more than a leader—you’re a culture driver, a coach, and a strategic thinker. You’ll oversee daily operations while developing your team and delivering on key performance goals. Your day might include: Lead morning service team huddles to align on goals, appointments, and priorities. Monitor technician productivity and ensure efficient dispatching of repair orders. Review repair orders for accuracy, profitability, and guest satisfaction. Coach advisors and technicians on best practices in communication and repair quality. Resolve guest concerns with empathy, urgency, and professionalism. Track and analyze key performance metrics (ELR, hours per RO, CSI, etc.) Collaborate with Parts Manager to manage inventory and workflow. Support team development through training, performance reviews, and goal-setting. Partner with leadership to drive department growth and innovation. Who You Are A leader: You bring out the best in others by leading with humility and accountability. Process-driven: You know that consistency and clear systems create great results. Guest-focused: You view every interaction as an opportunity to create loyalty. Metrics-minded: You understand how to use data to improve outcomes and grow the business. Culture-first: You foster a high-performing, positive environment where people thrive. Compensation & Benefits Annual earnings: $95,000-$150,000, based on experience and performance Competitive base salary + monthly performance bonuses 401(k) with company match Health, dental, and vision insurance Paid time off and holidays Ongoing leadership training and development A leadership role in a company built on values, not quotas Why Johnson Motors? We’re not just celebrating 100 years—we’re building for the next 100. Our Service Department is key to that future. As a Service Manager at Johnson Motors of Menomonie, you’ll have the autonomy to lead, the support to grow, and the opportunity to make a lasting difference for both our guests and your team. Apply Today If you’re ready to lead with purpose, build a high-performing team, and shape the future of fixed operations, we want to hear from you. Submit your resume and a quick note about why this opportunity stands out to you. Let’s build something different—together. Requirements Requirements 3+ years of experience in automotive service leadership (Service Manager or Assistant Manager role preferred) Deep understanding of fixed ops metrics, repair order flow, and technician management Strong communication, conflict resolution, and organizational skills Proven track record of hitting or exceeding performance targets Familiarity with DMS systems (CDK/Dealertrack/Reynolds) and digital scheduling tools Valid driver’s license and clean driving record

Responsibilities

Oversee daily automotive service operations, including technician productivity, repair order accuracy, and guest satisfaction. Lead and coach the service team while analyzing key performance metrics to drive department growth.