Automotive Service Manager at Kendall Auto Group

Soldotna, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Management, Customer Service, Team Leadership, Operational Control, Expense Management, Warranty Procedures, Billing and Collections, Marketing Development, Safety Commitment, Staff Motivation, Problem Resolution, Shop Productivity, Department Growth, CSI Improvement, Sales Expansion

Industry

Motor Vehicle Manufacturing

Description

Description Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Alaska. We are looking for a Service Manager to join our customer centric Service team. At Kendall Auto of the Kenai Peninsula, our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall are: Competitive pay plan Relocation packages Monthly and yearly bonus opportunities Support from multiple dealerships and Service Managers within the Kendall family Competitive paid time off Quarterly fixed ops meetings company wide Career path development opportunities Shop Production Manager on-site Large loyal customer base Experienced and Loyal service advisors Clean, safe and state of the art shop Medical, Dental and Vision insurance Paid Life insurance 401(k) plan w/ Fidelity Accident and Illness supplemental plans This is not an entry level position. Qualified candidates will have 2+ years work experience in a large shop or dealership setting including previous management experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice. As Service Manager, you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, commitment to department safety and loss control, and the ability to motivate staff and assist with all department processes. A valid driver license and good driving record is required. Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs. Join Kendall Auto Group and START SOMETHING GREAT! Requirements This is not an entry level position. Qualified candidates will have 2+ years work experience in a large shop or dealership setting including previous management experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice.

Responsibilities

As Service Manager, you will plan, organize, and control service department operations to meet dealership goals and manufacturer requirements. You will supervise department employees, ensure company policies are followed, and resolve customer concerns.