SUMMARY

This person will be responsible over seeing the entire service department.

REQUIREMENTS

• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred
  Parks of Gainesville is an Equal Opportunity Employer. We are committed to providing a work environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, national origin, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
• Spend quality time building relationships with the customers