Automotive Service Manager / Writer Manager at Buckeye Complete Auto

Westerville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

115000.0

Posted On

01 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Customer Service, Sales, Performance Management, Coaching, Accountability, Process Discipline, Customer Satisfaction, Expectation Management

Industry

Vehicle Repair and Maintenance

Description

Buckeye Complete Auto Care | Westerville, OH Position Overview Buckeye Complete Auto Care is hiring an Automotive Service Manager / Writer Manager to lead front-of-house operations at one of our growing locations. This role is for an experienced automotive service manager who wants to lead in a structured, accountable, and people-focused repair shop environment. You will manage daily operations, lead advisors, and stay actively involved with customers. This is not a back-office role. Key Responsibilities Lead daily front-of-house operations in a busy automotive repair shop Manage and coach service advisors on customer service and sales Ensure shop systems, SOPs, and standards are consistently followed Own customer communication and expectation management Partner with the Operations Manager to drive performance and stability Create a calm, organized, and accountable shop environment What You Own Store performance and results Front-of-house leadership and execution Customer satisfaction and trust Advisor development and accountability Process discipline and consistency You will not be expected to micromanage technicians or chase inspections. Leadership focus matters here. Compensation & Growth Total Compensation Range: $85,000–$115,000+ annually Structure: 60% salary / 40% performance-based Performance tied to gross profit and store health Built to reward leadership, stability, and long-term thinking Qualifications Prior automotive service management experience Strong leadership and communication skills Proven ability to own results and develop people High integrity and accountability Comfortable working directly with customers daily About Buckeye Complete Auto Care Buckeye Complete Auto Care is a family-owned automotive company focused on doing things the right way. We value integrity, clear systems, and leaders who take ownership. If you are looking for a shop where expectations are clear and support is real, we would like to talk.

Responsibilities

The Automotive Service Manager will lead daily front-of-house operations and manage service advisors in a busy automotive repair shop. They will also ensure that shop systems and standards are consistently followed while maintaining customer communication.