Automotive Service Writer (Advisor) at Toyota of San Bernardino

San Bernardino, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Advising, Repair Order Preparation, Cost Estimating, Customer Communication, Technician Order Translation, Writing, Typing, Automotive Products Knowledge, Automotive Repairs Knowledge, Parts Knowledge, Sales License Compliance, Diagnostic Experience

Industry

International Affairs

Description

Description Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced Automotive Service Advisor to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success. When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more: Competitive Wages Paid Time Off for Volunteer Time Paid Vacation, Sick and Holidays Paid Basic Life Insurance 401K & Match Health, Dental, Vision Insurance Other Supplemental Insurance options such as: Additional access to Term Life Insurance Policy Short Term and Long-Term Disability Health care, dependent care, and family reimbursement accounts Pet Insurance In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, you would estimate the additional cost and telephone the customer for permission to do the work. You would report directly to the Service Director. Qualifications: High School Diploma or equivalent Minimum 1 year of Automotive Service Advisor/Writing necessary Minimum 1 year of Automotive diagnostic, preferred Working knowledge and experience of automotive products, repairs, and parts Valid California Sales License, required Strong communication skills and the ability to translate customers’ needs to workable technician orders Strong writing and typing skills All applicants must be authorized to work in the USA Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license. Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver) Bilingual preferred but not required. Essential Duties, but not limited to: Follows all company processes and procedures Advises customers of necessary services, repairs, and benefits Maintains our company standards of gross profit production and customer satisfaction. Always communicating internally and externally with other departments, employees, and vendors Updating and communicating with customers in a timely manner Complies with all rules and regulations as required Apply today and find out all our dealership has to offer!

Responsibilities

The Service Writer is responsible for greeting customers, understanding their vehicle issues, determining required services, and preparing repair orders. This role also involves estimating additional repair costs and contacting customers for authorization before proceeding with extra work.