Automotive Service Writer - Hyundai at LARSON MOTORS INC

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

136000.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Empathy, Multitasking, Reliability, Ownership, Growth Orientation, Scheduling, Documentation, Workflow Management, Team Player, Organization, Self-Motivation, Taking Direction, Customer Satisfaction, Repair Order Management

Industry

Motor Vehicle Manufacturing

Description

Description Move People Forward. Deliver Exceptional Service. Larson Hyundai is looking for a motivated, customer-driven Service Advisor who thrives in a fast-paced environment and believes great service makes all the difference. If you’re organized, energetic, and passionate about helping customers feel confident in their vehicle ownership experience, this is a great opportunity to grow your career with a brand known for quality, innovation, and trust. Why You’ll Love Working with Larson Hyundai Career Development: Clear paths for advancement, including opportunities to move into Service Drive leadership. Training & Support: Hyundai-focused training and ongoing development to help you succeed and stay ahead. Team-Centered Culture: Work alongside a professional, collaborative team committed to doing things the right way. Purposeful Work: Be the connection between our customers and their vehicles—keeping them safe, informed, and on the road. What We’re Looking For Customer-First Mindset: You communicate clearly, professionally, and with empathy. Strong Multitasker: Comfortable managing multiple repair orders in a high-volume service department. Driven & Reliable: You take ownership of your work and follow through. Growth-Oriented: You’re eager to learn, improve, and build a long-term career in automotive service. Key Responsibilities Customer Experience: Greet customers, schedule service appointments, gather vehicle concerns, and document repair needs accurately. Estimates & Communication: Provide clear parts and labor estimates and keep customers informed throughout the repair process. Workflow Management: Coordinate repairs, track parts orders, and complete warranty and service documentation. Quality & Satisfaction: Ensure every customer leaves feeling confident, respected, and well cared for. Compensation & Incentives Salary: $74,000 – $136,000 Competitive Commission Structure: 4.75% of RO parts and labor sales for CSI below zone 5.25% for CSI above zone 5.5% for CSI in the top 10% of the zone What We Offer Strong Customer Base: Loyal Hyundai owners and experienced technicians. Ongoing Training: Continuous learning and development opportunities. Career Advancement: Defined growth opportunities within the service department. Larson Automotive Benefits Medical, Vision & Dental Insurance Company-Paid Life & AD&D Insurance Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance Employee Assistance Program (EAP) & KOFE Financial Wellness Program 401(k) with company match and flexible contribution options PTO accrual starting day one plus paid holidays Vehicle Purchase Program with exclusive employee pricing At Larson Automotive Group, we believe people come first—our customers and our employees. We are committed to creating a respectful, inclusive workplace where every team member feels supported, valued, and empowered to grow. Our decisions are guided by fairness, integrity, and accountability, and we proudly provide equal employment opportunities to all qualified candidates. Ready to Drive Your Career Forward? Apply today to join Larson Hyundai and build a rewarding future with a team that invests in your success and believes great service moves people forward. Requirements Provide above average Customer Service. Automotive dealership experience preferred, but not necessary. Ability to properly handle potentially stressful situations. Friendly, courteous, professional with a "team player" attitude. Self-motivated to work independently as well as part of a team. Ability to take direction well. Clear and concise communication skills Highly organized To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

The Service Writer will be responsible for managing the customer experience by greeting clients, accurately documenting vehicle concerns, and providing clear estimates for necessary repairs. This role also involves coordinating the repair workflow, tracking parts orders, and ensuring all warranty and service documentation is completed correctly.