Looking for an experienced service writer with automotive experience. Need to be self-motivated, organized and be familiar with shop operation. (i.e. Workflow, Vendors, estimates, sales, time management.) Pay is weekly and based on experience. We use Mitchell for our estimating program, and QuickBooks for our invoicing. Hours are 8-5 Mon.-Fri. Family owned and operated and different from just about every other shop being as we are known for our quality and bigger jobs. Looking for someone immediately but willing to wait for the right person. Must have valid driver’s license and be dependable. If you don’t have automotive experience this job isn’t for you. Shop is clean organized and focuses on quality over quantity. Experience with extended warranty claims is a plus and accuracy on estimates is a must.

SUMMARY

In the role of Service Writer/Office Manager, you will be essential in delivering outstanding customer service and managing daily operations within the automotive service department. Reporting to the Shop owner, you will utilize your core skills in service writing, automotive diagnostics, and customer relations to ensure efficient workflow and client satisfaction. Your premium experience in auto service management will enhance our team’s performance. Additionally, your knowledge of QuickBooks and mechanical expertise will support effective administrative tasks and service coordination, making you a vital asset to our organization.

• Greet customers and assess their automotive service needs, providing exceptional customer service throughout the process.
• showing up to work on time and ready to work.
• Write detailed service orders and estimates for repairs, ensuring accuracy in parts and labor costs.
• Collaborate with service technicians to diagnose vehicle issues and recommend appropriate solutions.
• Maintain an organized office environment and manage day-to-day administrative tasks.
• Ensure compliance with safety standards and maintain a valid driver’s license for any necessary vehicle movement.
  Job Type: Full-time
  Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Referral program

Work Location: In perso