Automotive Technical Delegate / Flying Doctor at MSX International

Trieste, Friuli – Venezia Giulia, Italy -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

42000.0

Posted On

24 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Diagnostics, Electrical Fault Diagnosis, OEM Diagnostic Tools, Wiring Diagram Analysis, Technical Reporting, Technical Coaching, Root Cause Analysis, Powertrain Systems, ADAS, Body Electronics, CAN Bus, LIN Bus, FlexRay, Flashing, Parameterization, Field Service

Industry

Business Consulting and Services

Description

Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs. What you’ll do: Support dealerships and repairers on-site and remotely Diagnose and resolve complex electrical, electronic, and drivability faults Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization Identify root causes using wiring diagrams and technical documentation Support both individual cases and wider technical issues across fleets Create clear technical reports and case updates Coach technicians and provide hands-on guidance Feed recurring issues into continuous improvement Qualifications What you bring: Strong experience in automotive diagnostics / technical support / workshop or field service Proven ability to fix complex electrical/electronic faults Hands-on use of OEM diagnostic tools Confidence reading wiring diagrams and technical documentation Experience working with workshops, engineering, or technical teams Ability to support and guide technicians Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background Technical knowledge Modern vehicle systems: powertrain, ADAS, body electronics Networks: CAN / LIN / FlexRay Diagnostic methods: root cause analysis, guided diagnostics, flashing Language Working proficiency in English required (written and spoken) Additional European languages are a plus Additional Information MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. Workplace Type: Field Based Compensation: EUR 37000 - EUR 42000 - yearly

Responsibilities

Act as the primary escalation point for dealerships to diagnose and resolve complex electrical and drivability faults. Provide on-site and remote technical support, create detailed reports, and coach technicians to improve first-time-right repairs.