JOB OVERVIEW

We are seeking a skilled and dedicated Red Seal Automotive Technician to join our team in a hybrid position working as both a Technician and a Service Advisor as needed. The ideal candidate will possess strong mechanical knowledge, and a passion for automotive repair and exceptional customer service .
This role involves diagnosing, repairing, and maintaining vehicles to ensure they operate efficiently and safely while in the shop, and communicating both requirements and recommendations to customers in a clear and concise manner. The ideal candidate will work in a fast-paced environment while utilizing both hand and power tools, being responsible for providing exceptional customer service, and acting as a liaison between customers and the automotive service technicians.

REQUIREMENTS

• Proficient in automotive repair with hands-on experience in diagnosing vehicle problems.
• Strong mechanical knowledge with the ability to read and interpret schematics.
• Excellent customer service skills with the ability to communicate technical information clearly to customers.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Red Seal Journeyman Certificate.
• Minimum 1 year service advising experience.
  Job Type: Full-time
  Pay: $35.00-$40.00 per hour

Benefits:

• Dental care
• Extended health care
• Vision care

Experience:

• service advisor: 1 year (required)
• Customer service: 2 years (required)

Licence/Certification:

• Driving Licence (required)
• Red Seal Journeyman Certificate (required)

Work Location: In perso

• Diagnose and troubleshoot vehicle issues using advanced diagnostic equipment and tools.
• Perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections.
• Repair or replace defective parts using hand tools, power tools, and welding equipment as necessary.
• Assemble components according to schematics and manufacturer specifications.
• Stay updated on the latest automotive technologies and repair techniques through continuous learning.
• Communicate clearly with Service Manager what customers’ required and recommended work are for both the current and future appointments.
• Greet customers and assist them with their automotive service needs.
• Listen to customers’ concerns and accurately document issues.
• Provide recommendations on necessary repairs and maintenance based on mechanical knowledge.
• Communicate effectively with the service technicians to ensure work is completed efficiently.
• Handle cash transactions and process payments.
• Maintain a clean and organized service area.