Autonomous Vehicle Fleet Supervisor at Cognizant - Thailand

, , -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

28.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Supervisory Experience, Communication Skills, Conflict Resolution, Operational Efficiency, Safety Practices, Team Leadership, Task Management, Schedule Coordination, Driver Compliance, Training Assistance, Disciplinary Actions, Problem Solving, Independence, Teamwork, Regulatory Compliance

Industry

IT Services and IT Consulting

Description

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Teams Leads. This role is On Site, and all candidates must reside in the United States. The AVOS (Autonomous Vehicle Operator Supervisor) Team Lead plays a crucial role coordinating all day-to-day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handles driver check-in processes, assigning work, and coordinates schedule rotations. Develops a safe team-oriented environment, maintains adherence to established protocols, and handles various tasks to ensure smooth operations. Role Responsibilities: Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner. Manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day to day tasks. Supervises operational targets and adjust schedules for operational efficiencies. Ensure drivers comply and adhere to the procedural guidelines Observe safety practices and take corrective action when required. Monitors and handle break times for drivers to ensure compliance with regulations. Assist dispatch supervisors, including coordinating wheelchair assistance calls. Assist Operations/Depot Manager during training sessions and one-on-one meetings. Interact with officials on routine matters during shifts. Manage location under the direction of the General Manager. Participate in disciplinary actions, including discharge meetings. Perform other tasks as assigned. Desired Skills & Experience: High school diploma or GED, Bachelor's Degree preferred 3+ Years of supervisory experience. Excellent customer service skills. Availability to work in different shifts (24 hours). Able to work independently and in a team-oriented environment. Strong communication and conflict resolution skills. Salary and Other Compensation: Applications will be accepted until February 20th, 2025. The hourly rate for this position is between $26 – $28 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The AVOS Team Lead coordinates day-to-day field operations, ensuring customer service, efficiency, and safety. This includes managing staff, overseeing driver check-in processes, and ensuring compliance with operational protocols.