Autonomous Vehicle Support Specialist at TaskUs
Novi, MI 48377, USA -
Full Time


Start Date

Immediate

Expiry Date

01 Dec, 25

Salary

23.0

Posted On

01 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, De Escalation, Customer Service

Industry

Human Resources/HR

Description

To qualify, candidates should have a clean driving record, be 21 years of age or older, reside within 30 miles of the job location and have 2 years experience demonstrating strong customer service, de-escalation, communication and interpersonal skills.

KEY REQUIREMENTS:

  • You are 21 years of age or older
  • You are located within 30 miles of the job location
  • You have a valid driver’s license with 2 years of driving experience and a clean driving record
  • You have 2 years experience demonstrating strong customer service, de-escalation, communication and interpersonal skills
  • Strong focus on safety and attention to detail
  • Excellent problem-solving and decision-making skills
  • Ability to work effectively in a fast-paced, ever-changing environment
  • Adaptability to new technologies and processes
  • Ability to self-correct and learn from previous mistakes
  • Maintain safety compliance certifications
  • Ability to stay focused and seated for multiple hours at a time
  • Ability to multitask in dynamic situations
  • Schedule flexibility to support a 24*7 operation including holidays
  • Ability to pass background, drug, and employment checks
Responsibilities

ROLE

Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles operating in real time in numerous geographical locations including Los Angeles CA, San Francisco CA, phoenix AZ, Austin TX, and more in the future.

RESPONSIBILITIES

  • Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
  • Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.
  • Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.
  • Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
  • Adapt to dynamic road conditions and rapidly address unexpected challenges.
  • Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.
  • Ensure adherence to all relevant safety regulations and certifications.
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