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AUXILIAR OPERACIONES SERVICIO at Gentera

, Puebla, Mexico -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Incident Resolution, Sales Strategies, Operational Support, Banking Operations, Client Relations

Industry

Financial Services

Description

Brindar y facilitar la experiencia del cliente como primer punto de contacto, brindando atención eficiente, cordial y alineada a protocolos institucionales, apoyando en consultas, resolución de incidencias y la ejecución de estrategias de venta de productos del banco, así como ejecutando y respaldando los procesos operativos en la Oficina de Servicios, con el fin de garantizar la continuidad del negocio. Atención oportuna a requerimientos internos y externos de servicio y comercialización.

Responsibilities

Act as the first point of contact to provide efficient and cordial customer service aligned with institutional protocols. Support the execution of bank product sales strategies and manage operational processes within the Service Office to ensure business continuity.