OUR PURPOSE IS TO MAKE IT EASY FOR PEOPLE TO SAVE AND INVEST FOR A BETTER FUTURE. WE ARE LOOKING FOR GREAT PEOPLE TO JOIN US, SO PLEASE COME AND INVEST IN YOUR FUTURE AT HL.

We know that sometimes people can be put off applying for a job if they don’t tick every box. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. We’d love to hear from you!

ABOUT THE ROLE

Hargreaves Lansdown is undergoing a technology transformation. As part of this journey, we are looking for an associate level engineer with some experience in supporting AV and End User systems; someone who enjoys working with a variety of technologies and wishes to further their career by helping us achieve HL’s mission.

WHAT YOU’LL BE DOING

• Co-leading on the troubleshooting and resolution of technical issues related to audio-visual system & services.
• Setup and supporting key high-profile meetings for the senior management.
• Working with stakeholders to understand their audio-visual needs and delivering changes according to the business needs.
• Providing support to end-users on the use of audio-visual equipment and software.
• Creating and maintaining technical documentation and end-user guides
• Ensuring that all work adheres to industry standards and safety regulations.
• Researching and staying up to date with the latest audio-visual technologies, trends, and best practices.
• AV will be the priority part of the role to End User Support.
• Troubleshooting and resolution of technical issues related to all end user hardware and software, including Windows and Mac.
• Lead and champion the asset management life cycle.
• Adhering to the joiner, mover and leaver process, ensure colleagues have the required end user devices prior to their start date.