COMPANY OVERVIEW:

A leading provider of cutting-edge Audio Visual solutions is seeking an experienced Audio Visual Service Engineer to join their dynamic service team. This company delivers state-of-the-art AV technology and comprehensive support services across the UK. Their commitment to exceptional customer service and high quality solutions has made them a trusted name in the industry.

CERTIFICATIONS & QUALIFICATIONS

• Relevant technical certifications (e.g., CTS, Polycom, Yealink) are highly desirable.
• Electrical or electronics engineering qualification (HNC/HND or equivalent) is an advantage.

COMMUNICATION & ORGANISATIONAL SKILLS

• Excellent communication and interpersonal skills, with the ability to explain technical issues to non-technical clients.
• Strong organisational skills to manage schedules, logs, and client interactions effectively.
• Good written skills for clear and professional documentation of service activities.

ROLE OVERVIEW:

The AV Service Engineer will play a key role in ensuring the reliability and performance of Audiovisual systems for clients. The role involves responding to emergency service calls, carrying out scheduled maintenance visits, and managing administrative tasks such as logging reports and maintaining documentation.
The ideal candidate will have a strong technical background, excellent troubleshooting skills, and the ability to work independently in a fast-paced environment.

ADDITIONAL RESPONSIBILITIES:

• Provide internal AV support within the office when required.
• Take initiative in training and professional development to stay up to date with industry advancements.