AN EXCELLENT OPPORTUNITY TO WORK WITHIN A GROWING BUSINESS AND BECOME AN INTEGRAL MEMBER OF THE EQUANS AUDIO VISUAL TEAM, WHERE WE TAKE PRIDE IN OUR COMMITMENT TO SAFETY, QUALITY, AND INNOVATION, ENSURING SEAMLESS PROJECT EXECUTION FROM START TO FINISH.

Equans are seeking an AV Resident Technician to join our team. In this role, you will provide audio-visual services, technical support, preventative maintenance, and troubleshooting to ensure our clients receive a high standard of service. Your work will align with our safety, quality, and customer service standards, supporting the company in achieving its objectives.

ABOUT US

Equans Australia and New Zealand delivers integrated, multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using a using an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.

QUALIFICATIONS & EXPERIENCE

• Technical certificates/licenses in a relevant field.
• CCNA Cisco Certified Network Associate
• Advanced Diploma of IT Networking
• Crestron Flex for Microsoft Teams Room Solutions (CTI-FT)
• DM Certified Engineer – 4K (DMC-E-4K)
• DM Certified Designer – 4K (DMC-D-4K)
• Previous audio-visual industry experience.
• Strong communication and stakeholder management skills.
• Construction induction card (White Card).
• Valid Australian driving licence.
• Ability to pass a criminal record check.

• Provide on-site and remote customer service support, troubleshooting, and repairs for AV/VC systems.
• Offer technical assistance on the use of audio-visual and video conferencing equipment.
• Develop and maintain user instructions for AV/VC systems.
• Action AV/VC incidents and requests submitted via the service desk tool within set service levels.
• Maintain an asset register of essential equipment, consumables, and spare parts.
• Assist in providing quotations for repairs when supplier warranties have expired.
• Keep technical training up to date, maintaining certifications and industry knowledge.