AV Service Advisor - Pay $35-$46 per Hour at United Fidelity Bank

, , United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

46.0

Posted On

11 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Customer Service, Automotive Technology, Service Management Software, Microsoft Office, Google Workspace, Vehicle Systems, Repair Processes, Documentation, Problem Solving, Team Collaboration, Time Management, Attention to Detail, Safety Standards, Performance Metrics

Industry

Banking

Description

AutoNation is seeking a dedicated and detail-oriented Autonomous Vehicle Service Advisor to join our team in collaboration with our nationally recognized Autonomous Vehicle Partner. This role is pivotal in ensuring the seamless operation of our service depot, focusing on the maintenance and repair of autonomous vehicles. The ideal candidate will act as a liaison between our technicians and our Autonomous Vehicle Partner, ensuring that service standards and expectations are consistently met. Job Responsibilities: Initiate and process repair orders for both warranty and non-warranty work, ensuring accuracy and compliance with OEM standards. Allocate work assignments to Autonomous Vehicle Technicians based on skill set and workload, ensuring optimal efficiency. Monitor repair progress, providing timely updates to the Autonomous Vehicle Partner and addressing any concerns promptly. Collaborate with parts providers to source necessary components, ensuring timely availability to minimize vehicle downtime. Participate in daily service depot meetings, providing insights on performance metrics and areas for improvement. Maintain comprehensive documentation of all service activities, ensuring transparency and accountability Adhere to company policies, procedures and safety standards, promoting a culture of excellence and continuous improvement. Ensure repair procedures are being met in accordance with manufacturer guidelines. Qualifications: High school diploma or equivalent; associate degree or technical certification in automotive technology preferred. Valid in-state driver's license with an acceptable driving record. Minimum of 2 years of experience in a service advisor role, preferably within the automotive or autonomous vehicle industry. Strong understanding of vehicle systems and repair processes; ASE certifications are a plus. Excellent communication and interpersonal skills, with a customer-centric approach. Proficiency in using service management software and Microsoft Office Suite and Google Workspace. Ability to work in a fast-paced environment, managing multiple tasks simultaneously. Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

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Responsibilities

The AV Service Advisor will initiate and process repair orders, allocate work assignments to technicians, and monitor repair progress. They will also collaborate with parts providers and maintain documentation of service activities.