Title: AV Specialist
State Role Title: Media Specialist IV
Hiring Range: $63,000.00 - $68,000.00
Pay Band: 5
Agency: Jamestown-Yorktown Foundation
Location: Jamestown General
Agency Website: jyfmuseums.org
Recruitment Type: General Public - G

MINIMUM QUALIFICATIONS

Knowledge of Audio/Visual systems, electronics, and types of media.
Knowledge of computer systems and software, including Windows and Mac OS, and the Microsoft 365 suite of applications.
Knowledge of show control software and coding strategies for kiosk interactives.
Able to troubleshoot and repair many types of electronics, cabling, connections, and equipment.
Able to read, comprehend, and analyze old and new system information.
Able to read plans, maintain equipment documentation and maintenance schedules, and to keep existing equipment functioning.
Proficient in the structured cabling of project, including: pulling, terminating and testing all cable and wiring associated with audio/video, control, and network cables.
Experience with complex AV systems, installation, testing, and maintenance of those systems, and problem diagnoses and repair.
Demonstrated written and verbal communication skills and experience with active communications between varied and diverse individuals and departments.
Interpersonal, delegation, and teamwork skills.
Ability to analyze situations, make decisions and solve problems under pressure.
Strong collaborative qualities.
Ability to work independently, take initiative and solve problems proactively and efficiently.
Work in a fast-paced and changing environment.
Work, communicate, and collaborate with all levels of professionals, management, staff, vendors/contractors, general public, and volunteers via face-to-face meetings, in groups, virtually, by telephone and in writing.
Performs well under deadlines.
Ability to work with a high degree of accuracy and detail.
Ability to lift a minimum of 50 pounds, and sit, stand, walk, climb and bend for long periods of time.
Ability to work in tight spaces and reasonably at heights up to 14 from a ladder and/or 35-50 for an aerial work platform.
Ability to travel between three sites that are up to 30 minutes apart.
Valid Virginia driver’s license required.
High level of proficiency with PC and Mac computers is required.
Knowledge of and experience using Qlab, or similar software, to design live media playback and show control.
Base level of proficiency with C++, Python, or other general purpose programming language.
Coursework in an AV technology, electronics, or related field preferred.
Previous experience in an AV field is preferred.
CTS or Crestron certification a plus.
Cursory knowledge of networking a plus.
Experience in operating live sound, lighting, and/or cameras a plus.

The Audio-Visual Specialist is responsible for building, inspecting, maintaining, and repairing complex AV systems, equipment, racks, and cabling in accordance with industry standards. They conduct routine preventive maintenance, troubleshoot operational issues, and coordinate interdepartmental efforts to ensure all AV components function optimally. This role also involves providing AV and logistical support for internal and external events, including setup, operation, and teardown of audio/visual systems for programs, events, livestreams, recordings, and other digital media needs. Collaborates with staff, vendors, and stakeholders to ensure smooth execution of programs and often supports high-profile audiences such as Board members and legislative officials. Additionally, the position assists in the design, programming, installation, and integration of AV systems, including rack preparation, system cabling, equipment mounting, and fabrication of custom panels. They evaluate vendor products, identify equipment needs, and support outsourced AV projects when necessary. The role requires continuous engagement with supervisors to improve performance, participate in professional development, and uphold standards of confidentiality, civility, and safety. Must adhere to administrative policies, complete mandated technology training, and maintain accurate timekeeping records. Strong communication, professional conduct, effective teamwork, and a proactive approach to both daily tasks and long-term projects are essential to success in this position.