Qualifications
Bachelor’s degree or higher in a related technical area or equivalent technical training/experience required.
Excellent written and oral communications skills required.
Professional demeanor, calm, tactful, respects confidentiality, service-oriented.
Experience with AV technical support (e.g., LCD Projectors, Document Cameras, Video Conferencing, etc.) strongly preferred.
Ability to read and follow signal-flow diagrams required.
Excellent troubleshooting skills; proven ability to solve technical problems under pressure required.
Knowledge of computer hardware and software (Windows and Mac) required.
Knowledge of application software such as Word, Excel, PowerPoint, and Internet applications required.
Ability to work well with others required.
Ability to work multiple shifts at multiple locations as needed.
Initiative and ability for self-instruction required.
Knowledge of computer networks (Ethernet, Wireless, Windows 10, Mac OS) preferred.
Knowledge of mobile devices is preferred.
Knowledge of Video Editing/ Camera operations and Production process preferred.
3–5 years of live event production preferred.
Professional level experience with advanced video production including green screen production preferred.
Experience with VMIX software or similar preferred.
CTS certification preferred.
Experience with Final Cut preferred.
Responsibilities
Provide support during the shift hours 1:00pm to 9:30pm and some Saturdays as needed.
Shift hours may change depending on coverage needs.
Support classroom audiovisual systems that employ Crestron control systems and multiple source, multiple projector room configurations.
Complete audiovisual presentation set-ups in a variety of settings that include: small conference rooms, classrooms, large assembly spaces.
Troubleshoot issues with AV systems and implement temporary fixes as necessary to ensure minimal disruption to faculty, staff, and presenters.
Escalate problems to AV Team Lead as needed.
Provide instruction to faculty, staff, and presenters as needed in the daily operation of audiovisual presentation systems.
Live event production for various internal events.
Equal Opportunity Employer / Disabled / Protected Veterans

THE KNOW YOUR RIGHTS POSTER IS AVAILABLE HERE:

https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf

Please refer the Job description for details