Position Summary
The AV Engineer is responsible for maintaining, supporting, and improving the organization’s collaboration and AV systems. This role involves hands-on support, proactive system maintenance, and user assistance. The ideal candidate has strong working knowledge of AV technologies, a service-oriented mindset, and is comfortable working independently in a largely onsite role.
General Responsibilities
Maintain broad working knowledge of AV systems and services.
Proactively monitor, maintain, and troubleshoot AV systems onsite and remotely.
Install, configure, and maintain standardized basic AV hardware.
Collaborate with internal users, IT teams, and support staff.
Coordinate with external vendors to resolve escalated technical issues.
Key Duties
Administer and support Zoom Room systems and related AV hardware.
Respond to support requests via tickets, calls, and emails; track and escalate issues as needed.
Coordinate with vendors for Tier 3-4 escalations; oversee resolution and completion.
Provide training and guidance to end-users on AV systems and collaboration tools.
Troubleshoot and maintain hardware from key vendors (e.g., Crestron, QSC, Shure, Logitech, Neat, Samsung).
Perform system admin tasks (e.g., user and device management/updates, report generation, inventory tracking).
Perform other duties as assigned.
Job Type: Contract
Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details