AV Technician at Downer Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Audio Visual Support, Video Conferencing, Technical Support, Incident Resolution, Service Level Agreements, Proactive Checks, Asset Management, Project Handover, Commissioning, Time Management, Attention To Detail, Communication Skills, Problem-Solving, Quality Management, Occupational Health And Safety, Account Relationship Management

Industry

Facilities Services

Description

About The Opportunity Programmed Electrical Technologies has an exciting opportunity for an experienced Audio-Visual Technician to join our team. The role is based in the Sydney CBD for a prestigious client. This embedded onsite role is responsible for the day‑to‑day operational support, stability, and lifecycle management of their audiovisual and collaboration environments. Reporting to the Service Division Manager, this pivotal role will ensure that meeting rooms, collaboration spaces, and integrated AV systems remain reliable, secure, and operational, while acting as the critical link between the clients stakeholders, Programmed service teams, and project delivery functions. Nature of position: Full Time Location: Sydney, CBD Key Responsibilities * Provide onsite technical support for meeting rooms, collaboration spaces, and AV‑enabled environments. * Provide hands‑on support for AV and video conferencing, supporting meetings end‑to‑end. * Respond to, diagnose, and resolve AV incidents in accordance with service agreements. * Escalate incidents beyond the on-site scope in line with service management processes. * Conduct proactive checks of meeting rooms and AV assets to maintain operational readiness. * Support AV project handover into service, asset management, and compliance. About You To be successful in this role, you will be an experienced Audio Visual professional with a drive to provide excellent service. Previous commissioning experience will be highly regarded. Additionally, you will possess; * Qualification in Audio Visual, Information Technology or Communications is desirable * Excellent time management and attention to detail * A passion to provide and execute high-quality work at all times * Exceptional communication skills and ability to work autonomously * Strong analytical and problem-solving skills * A strong commitment to and understanding of quality, environmental, occupational health and safety management systems. * Great emphasis fostering long term account relationships that build on continued growth with a customer. About Us Programmed Electrical Technologies is one of the leading providers of audio-visual, communications and electrical services, providing customers with a complete end-to-end solution across a multitude of industries. Working with Programmed Electrical Technologies means you will become part of the Programmed team: a company that encourages career development, supports flexibility and cares about your personal well-being and safety. Work With Us Join us on our mission to build outstanding people, strong customers and great communities. Apply today. Our Commitment Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do. Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply. To learn more about working with Programmed and PERSOL, we encourage you to visit our website.

Responsibilities

This pivotal role ensures the day-to-day operational support, stability, and lifecycle management of audiovisual and collaboration environments for a prestigious client. Key duties include providing hands-on technical support for meeting rooms and resolving AV incidents according to service agreements.