Role: Audio Visual Technician
Contract Type: Full-time, Permanent
Location: London, UK
Salary: Competitive and negotiable dependent on experience, plus company benefits
Interview Process: 2 stage (Virtual and Face-to-face)
Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.
We now have an exciting opportunity for a proven Audio Visual Technician to join one of our most prestigious client sites, to join our existing and growing onsite team.
This team provide dedicated AV & Event support services across some iconic venues and this exciting and diverse role will involve supporting senior figures from within government and external organisations, therefore attitude and attention to detail are crucial.
You will need to be able to carry yourself well and provide a high-class service both personally and technically.

THE HOURS OF SUPPORT REFLECT THE EXTERNAL EVENT DELIVERY REQUIREMENTS:

• 8 hours between 07:30-21:30 Monday to Friday
• 8 hours between 07:30-16:30 During Recess
• Working as part of a team you will perform a 40hr Week within a rota system.

SKILLS AND EXPERIENCE:

• Knowledge of AV solutions from a technical perspective
• Proven experience with digital mixing desks, vision mixers and camera controls
• Knowledge of collaboration clients such as Cisco, Teams, Zoom, Google
• Excellent people skills; including strong and professional verbal and written communication skills
• Adaptability to work in unfamiliar surroundings
• Passionate customer service attitude and proven customer service skills
• Extensive experience in working in a pressured operational environment

IF YOU ARE SELECTED FOR INTERVIEW, AND NEED ANY REASONABLE ADJUSTMENTS MADE FOR YOUR INTERVIEW, PLEASE LET THE TALENT ACQUISITION TEAM KNOW, AT THE POINT OF SCHEDULING.

If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

KEY RESPONSIBILITIES:

• Ensure operational availability of all dedicated Event Spaces and all AV or Hybrid enabled meeting rooms
• Perform AV equipment setup/installation and support as required
• Provide technical support for events, including duration support where requested
• Set up and operate client supplied infrastructure, equipment and applications in dedicated live event spaces and meeting rooms to deliver live events where requested
• Attend post event debriefs where requested
• Provide quick responses to emergency/ad-hoc requests, adhering to SLA’s where relevant
• Conduct regular proactive room and equipment checks
• Assist in ensuring “as build” documentation is maintained effectively
• Actively provide input into the team’s standard operating procedures (SOP’s)
• Working as a team assist in arrangement of loan equipment to meet client specifications
• Demonstrate Self Service AV and VC Capabilities to end users wherever possible