AV SERVICE TECHNICIAN – VISION INTEGRATED SYSTEMS

About Us Vision Integrated Systems (VIS) is a leader in delivering cutting-edge cabling and infrastructure solutions for complex and innovative projects. We specialize in audio-visual, data cabling, and security systems.
Job Overview We are seeking an experienced AV Service Technician with strong technical expertise and exceptional client-facing skills. This role goes beyond basic installation, you’ll be configuring, troubleshooting, and servicing advanced AV systems while working directly with clients. The ideal candidate is self-motivated, detail-oriented, and an excellent communicator who can represent VIS on-site with professionalism.

QUALIFICATIONS

• Minimum 2 years of experience as an AV technician or service technician.
• Proven hands-on experience with Crestron, Biamp, QSC, DSP configuration, video conferencing, and IP-based AV systems.
• Strong understanding of networking fundamentals (VLAN, IP addressing, signal flow).
• Excellent communication skills, capable of working directly with clients in a professional, approachable manner.
• High school diploma or equivalent required; relevant certifications (CTS, Crestron, Biamp, Q-SYS, etc.) a plus.
• Valid driver’s license and clean driving record are required.
• Must be able to pass a federal background check and drug screen.

PHYSICAL REQUIREMENTS

• Ability to lift up to 50 lbs.
• Comfortable working indoors/outdoors, climbing ladders, working in tight spaces, and standing for extended periods.

• Install, configure, and service professional AV systems.
• Work with Crestron, Biamp, QSC, audio DSPs, video conferencing systems, and USB signal flow.
• Configure and troubleshoot networking, VLANs, and IP addressing for AV systems.
• Perform cable terminations, system testing, and troubleshooting using electronic equipment.
• Read and interpret construction plans and wiring diagrams to execute installations.
• Lead or support onsite project teams while maintaining clear communication with clients, project managers, and team members.
• Provide hands-on support for system commissioning and client training when needed.
• Ensure compliance with VIS safety standards and maintain a clean, organized job site.