AV/VTC Facilitator at CompQsoft, Inc.

Arlington, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AV/VTC Facilitation, Cisco MCUs, Cisco Conductor, Equipment Installation, Technical Troubleshooting, Scheduling, Customer Service, Outlook Calendar Management, Inventory Management, Video Conferencing Support, Sound Feed Monitoring, Meeting Coordination

Industry

IT Services and IT Consulting

Description

Description Title: AV/VTC Facilitator Location : Pentagon DC Clearance: Active DOD Secret Requirements AV/VTC Conference Room and Conference Center Facilitators: Manages, prepares, and assists on-site an event in a single conference room Coordinate AV/VTC Dry Runs for all meetings. These dry runs are performed in-person with the customer Perform Daily “Morning Checks” for all unclassified and classified conference room and update reports to Leadership and on SharePoint. Technician required to preset the conf room 15 mins prior to customer arrival Daily review the Concierge Desk Calendars to ensure all customer meetings with AV/VTC requirements have been captured and the AV/VTC Tech has reached out to all customers. AV/VTC Technician is responsible for watching all VTC participant connection via the Cisco MCUs/Conductor. AV/VTC Tech late shift sends a “closing’ email to Team and Mgmt. Obtain meeting request orders, book meeting rooms and send confirmations to clients. Oversees meeting booking, cancellation, and postponement orders from customers for individual conference rooms Resolves booking conflicts and provides VTC dial in information to customer. Books AV/VTC customer needs on Outlook Calendars as required Performs regular inspections of meeting facilities to ensure lightings and AV equipment and other amenities work properly Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables to meet customers’ requirements for events and functions Integrates customer devices with conference room equipment Ensures equipment is installed according to designated layout Monitors sound feeds to ensure quality Tests and resolves equipment issues Maintains inventory of equipment Perform scheduling duties for VTCs and special events within the conference center

Responsibilities

The AV/VTC Facilitator manages, prepares, and assists with on-site conference room events, including performing daily checks and equipment setup. They are responsible for scheduling meetings, resolving booking conflicts, and monitoring VTC connections to ensure high-quality service.