AVD Administrator
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US

QUALIFICATIONS:

Required:

• Ability to obtain/maintain secret clearance
• 10+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
• Current certification for Security+ or any of CISSP, CCNA, or CCNP
• Experience installing and supporting Windows client systems.
• Ability to execute documented detailed technical processes.
• Good Windows Operating System problem-solving and analytical skills.
• Good communication and interpersonal skills to collaborate effectively with cross-functional teams and clients

Desired:

• Experience supporting Windows computers and users in an enterprise environment.
• Experience with STIG Windows security controls.
• Experience creating technical documentation
• Experience creating and executing PowerShell scripts.
• Experience with Azure compute and storage resources.
• Experience with managing Active Directory domain or Entra ID user and computer objects.

• Relevant Technical certifications

RESPONSIBILITIES:

Serve on the VDI team, for the Dept. of the Air Force; this team will be responsible for establishing the processes, technology, and providing user support to allow the EITaaS Team to provide an Enterprise VDI solution technology to support the internal EITaaS team, and as required MAJCOMs of the Dept. of the Air Force. You will work with your Team Lead to understand requirements, priorities, and objectives to ensure work supports the larger capabilities and direction of the overall solution. You will participate in the full life cycle of activities including deployment and validation efforts to ensure product success and will follow all established processes and standards. Flexibility and adaptability are ways of life here on the EITaaS team, so if you are comfortable breaking out of the mold and have a passion for learning new technologies and willing to apply your experience to build and support a critical VDI solution for DAF, then this position may be exactly what you are looking for.

MORE ABOUT THE ROLE:

• Responsible for working with Team Lead in administrating and maintaining Virtual Desktop Infrastructure (VDI) technologies based on Azure Virtual Desktop.
• Support continuous monitoring efforts to proactively resolve environmental and user issues.
• Support the execution of PowerShell scripts and other deployment capabilities to automate Azure Virtual Desktop (AVD) functionality and operations.
• Triage and work with team to resolve AVD user and system issues.
• Support Windows Zero Touch Implementation (ZTI) processes for AVD solutions.
• Support the management and maintenance of Azure AVD resources and OS images; deploy monthly OS and application patches to existing AVD VMs.
• Help troubleshoot AVD Azure issues/problems and provide remediation steps for resolution.
• Assist in monitoring AVD resources to ensure sufficient virtual resources are available for DAF users (shutting down over provisioned resources and startup up new resources when insufficient resources are available)