Job Description

• Play a key role in supporting the smooth operation of our Cabin Crew workforce.
• Collaborate with teams across Workforce Planning, Training, Talent Acquisition and Onboarding.
• Enjoy travel benefits and opportunities to grow across Jetstar and the wider Qantas Group.
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About The Role

We’re looking for a highly organised and proactive Cabin Crew Coordinator to provide essential administrative and workforce coordination support to our Cabin Crew leaders and crew at our Melbourne head office.

In this varied and fast-paced role, you’ll play an important part in keeping our Cabin Crew operation running smoothly. You’ll coordinate workforce and onboarding activities, assist with employment, payroll and operational queries, and ensure key employee records, processes and requirements are managed accurately and efficiently.

Working closely with teams across Workforce Planning, Training, Talent Acquisition, Onboarding and centralised admin team, you’ll build strong relationships and help deliver a seamless experience for our crew. This is a great opportunity for someone who enjoys working collaboratively, managing multiple priorities and making a positive impact behind the scenes.

Key Responsibilities

• Coordinate workforce activities, recruitment administration and crew movements
• Support team coordination, meetings and events
• Maintain accurate employee data, trackers and records
• Support Cabin Crew onboarding and employee administration
• Coordinate uniforms, ASICs, passes and other operational requirements
• Process payroll information, expenses, invoices and leave requests
• Manage crew compliance and required documentation
• Partner with key teams to resolve queries and outstanding actions
• Provide general administrative support to the Cabin Crew and Head Office teams
• Identify and escalate risks, delays or discrepancies as required
• Build strong working relationships and collaborate effectively with our centralised admin team