Aviation Maintenance Facilities Services Assistant Manager at Port of Seattle

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Contract Management, Quality Assurance, Customer Service, Preventative Maintenance, Stakeholder Coordination, Data Analysis, Root Cause Analysis, Budgeting, Project Management, Vendor Management, Operational Planning

Industry

Government Administration

Description

As the Aviation Maintenance Facilities Services Assistant Manager, you will oversee daily facility service operations and manage the overall quality assurance of contractors’ performance at SEA Airport. You will oversee and manage the customer service provided by contractors and their staff, ensuring that it meets the service performance standards outlined. You will provide leadership, support, and guidance to contracted employees on the off shifts, and monitor workload and assignments. You will oversee and manage all operational and service functions established in the contract agreements including scope of work, staffing levels, equipment, supplies, procedures, and preventative maintenance schedules. You will oversee and manage contract transition requirements and plan to eliminate any operational impacts to the Port, tenants, airlines, or the traveling public. You will evaluate existing internal and contracted processes and services, analyze data from customer feedback and performance audit results, and recommend opportunities for improvements. You will report and submit service and purchase requests for non-operational assets or those in need of maintenance, ensuring that all airport facilities and assets are in clean and excellent working condition. You will conduct preventative maintenance audits and evaluate facility service fixtures and take steps to restore them in a timely manner. You will coordinate with internal and external stakeholders, trades, and vendors on facility service initiatives. You will develop pricing structures, scope of work, contract terms and conditions, timelines for projects, and any warranty provisions, ensuring all contract deliverables are met. You will provide support and coordination during irregular operations and emergencies to meet increased service demands. Experienced – You have five (5) years of experience in facilities, maintenance, and/or contract management. Desired – We hope you have an International Facilities Management Association (IFMA) Certified Facilities Manager certification. Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees. Interpersonal – You possess strong interpersonal skills to successfully communicate policies, contract terms and standards, and interact with others professionally. You work collaboratively and effectively with diverse groups and individuals. Analytical – You are skilled in gathering, analyzing, and synthesizing complex data to inform strategy, negotiations, and process improvement. You have effective and well-developed troubleshooting skills to identify root cause analysis and provide solutions in a timely manner. Customer Service Oriented – You investigate and take action to meet customers’ needs and have strong customer service skills and focus to deescalate any difficult situations. Innovative – You can conduct research on emerging technologies, products, trends, and standards and utilize the knowledge to make recommendations for improvements.

Responsibilities

Oversee daily facility service operations and manage contractor performance and quality assurance at SEA Airport. Coordinate with stakeholders to manage contract deliverables, preventative maintenance schedules, and emergency service demands.