QUALIFICATIONS:

• High school diploma required
• Commercial Helicopter Pilot with Instrument Rating
• Minimum 5 years of operational management or supervisory experience, preferably in aviation or healthcare
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Willingness to travel and work non-standard hours
• Must pass pre-placement drug screening and background check

• Exercise operational control over assigned aviation bases in coordination with the Director of Operations and Chief Pilot
• Ensure pilot and aircraft availability in alignment with regional and company requirements
• Supervise startup of new aviation bases, including pilot staffing and safety orientation
• Monitor and support pilot performance, compliance, and administrative needs
• Coordinate with Maintenance Managers to ensure aircraft are airworthy and available
• Resolve operational issues through collaboration with internal teams and external partners
• Lead and implement operational changes to improve quality, safety, and efficiency
• Ensure compliance with PHI, FAA, OSHA, and customer regulations and procedures
• Facilitate consistent processes and communication across bases
• Support PHI’s Destination Zero safety initiative
• Report to the Chief Operations Officer for business activities and to the Director of Operations for aviation control
• Represent PHI Health in customer interactions and help resolve service-related concerns
• Promote a culture of safety, accountability, and continuous improvement
• Perform additional duties as assigned