ABOUT YOU

We are looking for people who want to contribute to keeping the skies of Aotearoa New Zealand safe and secure. To be successful in this role, you should be able to engage with a broad range of people, keep calm when things get busy, and have clear verbal communication skills. Ideally, you will have prior customer service experience, but this is not essential.

ABOUT US

Aviation Security Service (AvSec) is the Government provider of Aviation security in Aotearoa New Zealand, operating at our seven major airports: Auckland, Hamilton, Wellington, Christchurch, Queenstown, Dunedin, and Invercargill.
As a safety regulator, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand. We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation. We achieve this through regulatory oversight of the aviation industry and frontline security at our airports.
The organisation embraces diversity and is committed to providing an inclusive environment where our people feel respected, safe, and valued for their unique contribution.
If you have any questions about this role, please contact recruitment@avsec.govt.nz, please note that we are unable to accept email applications. For more information, please refer to the position description or visit our careers page.

ABOUT THE ROLE

As a Load Assistant you will be responsible for greeting passengers and preparing them for pre-flight security screening at Queenstown Airport’s International and Domestic screening points. We have multiple 6-month fixed term positions available from 23rd September 2025.
For these roles, we are requiring a workforce that is available for 7-hour shifts from 9:30am-4:30pm, across 7 days a week. You will be working a 6 days on/3 days off roster including weekends and public holidays. As the role is due begin in September, we will be prioritising candidates that are available immediately.

To be considered for this role, you must have the following:

• Be immediately available
• Currently reside in Queenstown and have the right to work in New Zealand
• Be able to manage your own transportation to and from work on-time
• Willing to comply with all required Health and Safety procedures
• Able to work a shift pattern of 6 days on and 3 days including weekends and public holiday