AVP, Correspondent Mortgage Credit Manager at Citi

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment

Industry

Financial Services

Description

Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Generally the Correspondent Mortgage Credit Manager is tasked with overseeing the fast-paced lifecycle of purchasing mortgage loans within the correspondent channel, with a focus on ensuring operational efficiency, adherence to regulatory standards, and achieving high client satisfaction. This role involves timely active management of daily operations, the proactive development and implementation of process improvements, and providing leadership to the operations team. Key responsibilities include managing operational functions such as condition review, purchasing, funding, and post-closing activities. Furthermore, the manager acts as the primary operational liaison for correspondent partners, handling escalations, resolving challenges, and cultivating strong business relationships. A crucial aspect of this role is leading, mentoring, and coaching the operations team, which involves establishing clear performance metrics, monitoring results, and managing performance to uphold accountability. As responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. 5-8 years previous Mortgage Credit Analysis experience required. Extensive mortgage industry knowledge related to credit worthiness, regulatory requirements and agency guidelines is required. Knowledge of mortgage documentation including closing and post-closing documents. Correspondent Lending experience preferred. Working knowledge of reporting and presentation skills is a plus. Bachelor's/University degree or equivalent experience Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 20, 2025 ------------------------------------------------------ Performs oversight of Client Excellence Team within Correspondent channel that supports sellers through the prepurchase review process. Supports the Correspondent Account Executives in their initiatives against volume goals. Responsible for managing Risk and Controls and maintaining quality expectations set forth by the organization. Monitors capacity against established plans and forecasts. Integrates in-depth credit operations knowledge with a solid knowledge of industry standards and practices. Uses sound judgment to complete more complex credit transaction reviews. Performs analysis of credit and investor delivery quality on mortgage transactions.

Responsibilities

The Correspondent Mortgage Credit Manager oversees the lifecycle of purchasing mortgage loans, ensuring operational efficiency and regulatory compliance. This role includes managing daily operations, leading the operations team, and acting as the primary liaison for correspondent partners.