AVP, Customer Identity & Access Management (CIAM) Engineering at TD Canada Trust

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

200000.0

Posted On

16 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Identity And Access Management, Engineering Leadership, Authentication, Identity Proofing, Multi-Factor Authentication, OAuth2, OIDC, SAML, Cloud-Native Architectures, DevSecOps, CI/CD Practices, Collaboration, Stakeholder Management, Problem-Solving, Team Building, Innovation

Industry

Banking

Description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $145,000 - $200,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Building a World-Class, Diverse and Inclusive Technology Team at TD. Customer Identity is the foundation of trust at TD – powering how millions of customers securely access, authenticate, and interact with the bank. The complexity of operating CIAM across multiple jurisdictions, product lines, and platforms requires strong engineering leadership that unifies strategy and delivery. AVP, CIAM Engineering will be accountable for advancing TD’s authentication and identity proofing capabilities, enabling frictionless customer experiences while maintaining industry-leading security and compliance. This role will drive the technical vision and engineering execution that enables secure, seamless, and human-centered customer experiences across all TD channels – digital, branch, call center. The role combines strategic architecture, operational leadership, and innovation excellence to ensure the platform continues to scale, perform, and deliver measurable value to the business. The AVP will also champion a culture of CIAM innovation, empowering engineers to experiment, learn, and deliver new ideas through proofs of concept, automation, and applied AI initiatives. Finally, this leader will build and nurture the right talent and partner ecosystem - fostering a high-performing, empowered team while engaging strategic vendor and delivery partners to achieve shared outcomes. They will demonstrate fiscal discipline and sound commercial judgment, ensuring that investments in innovation, platforms, and partnerships deliver maximum value for TD. Engineering Leadership and Accountability: This role provides end-to-end technical accountability for the CIAM platform – from architecture and build to deployment and operations. The AVP will lead engineering teams responsible for designing, implementing, and maintaining scalable identity solutions across channels and business lines. Identity Proofing & Authentication Excellence: Focus on building and evolving TD’s core identity services – including identity proofing, customer onboarding, authentication, multi-factor authentication (MFA), and authorization – using secure, cloud-native architectures and modern identity protocols. Key Responsibilities Lead the engineering design, build, and operation of TD’s enterprise CIAM platform across North America. Define and execute a scalable technology roadmap for authentication, identity proofing, and access management. Partner with channel teams and product owners to integrate CIAM capabilities into customer journeys. Drive modernization of legacy systems toward cloud-native, API-first architectures with strong DevSecOps and CI/CD practices. Ensure high availability, performance, and resilience of the CIAM stack. Build and mentor a high-performing team of engineers and technical leads. Collaborate with Fraud, Cyber, and Enterprise Architecture teams to embed advanced detection, adaptive risk, and zero trust principles into identity flows. Champion compliance and regulatory readiness across all identity platforms. Qualifications: 10+ years in enterprise-scale identity and access management engineering leadership. Deep expertise in identity proofing, authentication, MFA, OAuth2, OIDC, SAML, and cloud-native identity platforms (Ping, ForgeRock, Okta, Azure AD). Proven experience leading engineering delivery across geographies. Strong collaboration and stakeholder management skills with product and risk partners. Demonstrated success in balancing innovation, speed, and operational excellence. Excellent communication, leadership skills Strong relationship management skills, conflict resolution, ability to prioritize competing priorities and in-depth program management Ability to navigate through ambiguity and matrix banking environment The candidate must excel in stakeholder engagement, resource management, and financial management. Analytical and problem-solving skills are essential, along with proven leadership abilities to guide and motivate teams. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Responsibilities

The AVP, CIAM Engineering will lead the engineering design, build, and operation of TD’s enterprise CIAM platform across North America. This role combines strategic architecture, operational leadership, and innovation excellence to ensure the platform continues to scale, perform, and deliver measurable value to the business.