Job Description:

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s Degree and 4+ years of IT experience or equivalent leadership program experience, or in lieu of degree High School Diploma/GED and 6+ years of IT experience.
• Experience in developing and implementing information systems and project management experience

ELIGIBILITY REQUIREMENTS:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

ROLE SUMMARY/PURPOSE:

Synchrony is looking for a talented and passionate Scrum Master to join our team, focused on supporting API integrations and resiliency for OnePay, a Synchrony partner serving millions of customers in a new, first-of-its-kind credit card program for Walmart.

You’re the one we’re looking for if you:

• Are comfortable tackling new challenges and ways of working
• Are driven and experienced in the Agile framework
• Are comfortable challenging your peers and leadership team
• Can prove yourself quickly and decisively

As AVP, Digital Scrum Master, you’ll be responsible for leading two Agile teams: one with a laser focus on resiliency, performance and reliability of our services, and one supporting API integrations and configurations, ensuring our services effectively power a transparent, rewarding and easy-to-use customer experience in OnePay.
This role is responsible for collaborating with digital product owners, technical leads, partners and other stakeholders in delivering a seamless and speedy experience for customers engaging in the OnePay experience in both web and native channels.
The ideal candidate will have a strong project management background with a focus on technology, API development and the Agile framework, as well as high technical acumen and a proven track record of delivering critical initiatives.

ESSENTIAL RESPONSIBILITIES:

• Passionate about leading development teams with a servant leadership mentality
• Collaborate with technical and business stakeholders to understand partner requirements and motivate the team to plan and deliver innovative solutions against them
• Generate progress reports indicating velocity, burn-down, etc.
• Communicate and facilitate effectively across diverse audiences within and outside of the Agile Team (program peers, key stakeholders, executives and clients)
• Manage a diverse development team consisting of application architects, application engineers, quality engineers, and third-party contractors.
• Coach Agile behavior, leading by example
• Facilitate Agile Ceremonies: Daily Scrum, Backlog Refinement, Sprint Planning, Demos/Reviews, Retrospectives, and release planning.
• Manage Sprints - keeping order, process, delivery, priorities accurate and on time
• Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team; actively identify and remove waste and distractions
• Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines
• Advocate for autonomous, self-organizing, empowered, and continuously improving teams
• Perform other duties and/or special projects as assigned