AVP, Human Capital at United Way of New York City

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

125000.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Management, Hiring Practices, Onboarding, Compensation Administration, Workforce Management, Employee Relations, Investigations, Leadership Coaching, Workforce Data, HRIS Data Accuracy, Compliance, Risk Management, Staff Supervision, Workforce Analytics, Process Management, Conflict Resolution

Industry

Non-profit Organization Management

Description

Position Title: Associate Vice President, Human Capital Reports to: Vice President, Human Capital Department: Human Capital Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Position Overview: Reporting to the Vice President, Human Capital (VP) the Associate Vice President, Human Capital (AVP) is the operational leader responsible for ensuring UWNYC’s people practices are applied consistently across the organization. Working in close partnership with the VP, this role translates organizational direction into day-to-day management expectations and actions. The AVP provides guidance to leaders on employee matters, leads performance and workplace practices, and ensures compliance and documentation standards are followed. The AVP focuses on implementation, consistency, and operational decision-making — ensuring HC staff and leaders understand expectations and that workforce practices are carried out appropriately across departments. The AVP serves as the primary escalation point for managers, assesses situations, determines appropriate next steps within established guidelines, and elevates only the highest-risk or organizational-impact matters to the Vice President. Primary Responsibilities Talent & Performance Operations * Administer organization-wide performance management processes. * Support structured hiring practices and selection processes. * Oversee onboarding implementation and manager readiness. * Support compensation administration and consistent pay practices. * Partner with leaders to address performance gaps and team effectiveness. Organizational Workforce Management * Implement Human Capital policies and practices across departments. * Ensure consistent application of workplace expectations and documentation standards. * Coordinate workforce actions including restructuring, role changes, and transitions. * Support leaders in maintaining clear role expectations and accountability. * Promote equitable and consistent employee experience across the organization. Employee Relations & Leadership Coaching * Serve as primary Human Capital advisor to managers on employee relations and performance matters. * Conduct investigations and manage resolution processes. * Coach leaders on feedback delivery, documentation, and performance conversations. * Implement corrective action and separation processes approved by the Vice President. * Escalate high-risk matters with recommendations and risk context. * Support leadership capability and workplace stability. Workforce Data & Organizational Insight * Maintain workforce dashboards (turnover, vacancies, performance completion, staffing movement). * Identify trends and recommend preventative interventions. * Monitor documentation quality and compliance patterns. * Prepare workforce reports for leadership decision-making. * Partner with Finance on staffing projections and headcount tracking. * Ensure HRIS data accuracy and reporting integrity. * Translate workforce patterns into practical management guidance. Compliance & Risk Management * Ensure compliance with employment laws and internal policies. * Coordinate audit responses and documentation readiness. * Monitor organizational risk patterns in employee matters. * Recommend operational improvements to strengthen consistency. Human Capital Team Leadership * Supervise Human Capital staff and oversee workflow prioritization. * Provide coaching and development support to team members. * Maintain responsive service delivery across departments. Skills, Knowledge, and Experience: Bachelor’s degree required with eight years of progressive Human Resources leadership experience, including people management responsibility; Master’s degree and SHRM-SCP, SPHR, or equivalent certification strongly preferred. * Senior Generalist-level expertise in complex employee relations, workplace investigations, risk mitigation, and high-impact personnel matters. * Comprehensive experience spanning at least two Human Capital specialties * Demonstrated ability to serve as a strategic advisor to senior leadership on workforce strategy, organizational design, and employment decision-making. *  Deep knowledge of federal, state, and local employment law with experience guiding compliance strategy and organizational policy development. * Proven track record leading organizational change initiatives, restructuring efforts, and workforce transitions in dynamic environments. * Advanced expertise in compensation strategy, salary architecture, internal equity, and comprehensive total rewards design. * Experience building and scaling structured talent acquisition, succession planning, and leadership development frameworks. * Strong command of workforce analytics, HR dashboards, and operational metrics to drive data-informed executive decision-making. * Demonstrated ability to strengthen HC infrastructure, optimize systems (e.g., ADP or similar HRIS), and standardize enterprise-wide processes. * Ability to influence across functions, lead high-performing teams, manage competing priorities, and model UWNYC’s mission, values, and place-based strategy. * Display discretion, professionalism, and credibility when working with leaders and staff. * Strong alignment with and commitment to UWNYC's mission and values. Key Competencies: * Results Driven * Judgment & Escalation Awareness * Manager Coaching * Operational Execution * Workforce Analytics & Reporting * Consistency & Fairness * Conflict Resolution * Process Management Salary Range: * Job Title Salary Range: Associate Vice President salary range * The final determination of salary, within this range, will depend on the candidate’s education, skills and experience required for the position. Additional Requirements: * Successful completion of background check. * UWNYC is presently on a Hybrid/In-Person work schedule. United Way of NYC Core Competencies for All Staff * Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations. * Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal. * Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. * Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact. * Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. How To Apply: Please apply on our United Way of New York City career page [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f05554b5-e498-4eee-be2d-2357eab87e19&ccId=19000101_000001⟨=en_US&selectedMenuKey=CurrentOpenings]. No phone calls or faxes accepted. United Way of New York City is an Equal Employment Opportunity Employer

Responsibilities

The Associate Vice President, Human Capital is the operational leader ensuring consistent application of people practices across the organization, working closely with the VP to translate direction into daily management expectations and actions. This role involves guiding leaders on employee matters, leading performance and workplace practices, and ensuring compliance and documentation standards are met.