JOB SUMMARY:

Join a Bank that’s big on community, strong on service, and committed to your growth. We’re looking for an AVP Loan Operations Officer to lead our loan servicing and processing team, ensuring accuracy, compliance, and an exceptional customer experience.

• Lead, coach, and develop the loan operations team to achieve departmental goals and service standards.
• Oversee loan documentation, boarding, servicing, and payoff processes for accuracy and timeliness.
• Ensure compliance with all applicable banking regulations, policies, and procedures.
• Collaborate with lending officers and other departments to resolve complex loan servicing issues.
• Identify and implement process enhancements to improve efficiency and accuracy.
• Maintain up-to-date knowledge of industry trends, regulatory changes, and best practices in loan operations.
• Prepare and analyze reports on loan operations performance, trends and compliance metrics.