AVP, Operational Risk Management Specialist, CBWMO, Group COO at DBS Bank

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk Management, Root Cause Analysis, Control Validation, Risk Assessment, CQA Testing, Project Management, Financial Accounting, Reconciliation, Stakeholder Management, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Data Capture, GenAI Implementation, Compliance, Internal Controls

Industry

Banking

Description

Business Function SG Consumer Banking and Wealth Management Operations (SG CBWMO) at DBS is dedicated to helping customers achieve their financial aspirations through a comprehensive suite of products and services. These offerings include deposits, investments, insurance, mortgages, credit cards, and personal loans. Within this group, SG CBWMO plays a critical role in managing the bank's operational processes and ensuring efficient service delivery. This involves evaluating the impact of operational matters, particularly concerning branches and self-service banking facilities, and overseeing the resolution of any significant operational and business issues. SG CBWMO is also actively involved in leveraging technology to enhance productivity and control. This includes the implementation of GenAI for tasks such as aiding in data capture and auto-extraction of supporting documentation in processes. Responsibilities Responsible for the identification, reporting and escalation of emerging operational risk through the execution of Group’s operational risk management framework tools. Effective management of operational risk issues, including timely reporting, root cause analysis, recommendation of corrective and preventive actions and tracking them to closure Perform periodic control validation, risk assessments on Ops processes, and Control Quality Assurance (CQA) testing for Ops Risk Metrics/KRI/GLAO to ensure compliance with the Group’s policies, standards/guidelines and risk exposure are within risk appetite. Perform deep dives of operational processes and landscape reviews, including General Ledger Account Ownership processes (GLAO). Support the execution of Business, Finance or Tech initiatives under the Ops Risk Metrics/GLAO & MJE remit, from requirements gathering, UAT till implementation. Promote risk awareness and compliance with Group’s policies, standards and guidelines by conducting periodic operational risk trainings and workshops. Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters. Requirements Degree in Accountancy, Business or Banking and Finance will be preferred At least 8 years of experience in Banking Operations, with knowledge of Reconciliation, Projects Management and Operational Risk/Controls within Financial Services Familiarity with Financial Accounting and Consumer Banking Operations and/or Wealth Operations will be added advantages Meticulous and analytical Good control mindset and the ability to understand a broad range of operational issues Good understanding of Microsoft Powerpoint, Excel and Word Team player with strong inter-personal and communication skills Location: DBS Asia Hub Job: Risk Management Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

Responsible for identifying, reporting, and escalating operational risks using the Group's risk management framework. This includes performing control validations, risk assessments, and deep dives into operational processes to ensure compliance with policies.