AVP - Procure to Pay Process Expert at ING

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Transition Management, Operational Expertise, Process Standardization, Stakeholder Management, Communication Skills, Problem-Solving Skills, Continuous Improvement, Automation, Performance Metrics, P2P Processes, Finance, Procurement, Shared Services, Global Business Services, Cross-Functional Projects

Industry

Financial Services

Description

AVP – Procure to Pay Process Expert About the Role We are seeking a dynamic and results-driven professional with a unique blend of project management, transition, and operational expertise to lead the successful migration and standardization of Procure to Pay processes from offshore locations to our Manila hub. This individual contributor position is pivotal in shaping the future of our global finance operations by ensuring seamless transitions, driving process excellence, and eventually managing day-to-day operations. This role will also play a key role in supporting the Circle Lead/VP of Cost Invoicing and Recharge Services in driving circle initiatives forward. Key Responsibilities Transition & Project Management - Support the end-to-end transition of P2P processes from offshore countries to the Manila hub - Help develop and execute detailed project plans, timelines, and risk mitigation strategies - Ensure knowledge transfer, documentation, and training are completed effectively. - Monitor progress and resolve issues to ensure smooth go-live and stabilization - Support the Circle Lead in overseeing transition milestones and ensuring alignment with broader transformation goals Process Standardization & Rollout - Identify process gaps and opportunities for standardization across geographies - Collaborate with global and regional teams to design and implement best-in-class P2P processes - Roll out standardized processes to operations, ensuring compliance and efficiency - Partner with the Circle Lead to embed standard ways of working and drive adoption across teams Operations Management (Post-Transition) - Take ownership of day-to-day process operations post-transition - Drive continuous improvement, automation, and performance metrics - Ensure service level agreements (SLAs) and key performance indicators (KPIs) are met - Work closely with the Circle Lead to ensure operational excellence and team engagement Stakeholder & Business Partnering - Act as a trusted advisor to internal stakeholders across finance, procurement, and business units - Build strong relationships with global and regional teams to align on goals and expectations - Provide regular updates to senior leadership on project and operational performance - Support the Circle Lead in managing stakeholder expectations and fostering collaboration Qualifications & Experience - Bachelor's degree in business, Finance, or related field (MBA is a plus) - 5+ years of experience in Procure to Pay operations, with proven success in transitions and project delivery - Strong understanding of P2P processes, systems (e.g., Peoplesoft, SAP), and controls - Demonstrated ability to manage cross-functional projects and lead change in a global environment - Excellent communication, stakeholder management, and problem-solving skills - Experience working in a shared services or global business services (GBS) environment preferred We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Responsibilities

Lead the migration and standardization of Procure to Pay processes from offshore locations to the Manila hub. Manage day-to-day operations post-transition and drive continuous improvement and operational excellence.