BUSINESS FUNCTION:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

REQUIREMENTS:

• Bachelor’s degree in Business, Finance or relevant field
• Minimum 5 years of experience in product management, business analysis or client relationship management role
• Strong analytical and problem-solving skills with ability to understand technical requirements
• Excellent communication and stakeholder management skills to liaise with internal and external partners
• Experience leading teams and managing multiple concurrent projects

• To assist with product proposition development and portfolio management which includes enhance offerings to meet customer needs, contextual engagement, operational efficiency and achieve profitable growth through effective use of data and technology.
• Good appreciation and understanding of risk management and full compliance of applicable regulations and internal policies.
• Leverage on DDOM to drive product innovation & strategic development, implement & deliver experiments/campaigns that strive to meet all financial performance metrics on the portfolio and key outcome on the value map.
• Be customer obsessed, collaborate with internal stakeholders as a horizontal organisation to identify gaps & opportunities to develop and drive operational efficiency, develop amazing employee and customer journey to meet our priorities of Joyful Customers, and Fulfilled Employees.
• Ensure effective work processes, procedures and controls infrastructure are in place to support business growth. This includes related system updates and projects delivery on ongoing and new projects.
• Establish and manage Standard Operating Procedures (SOPs) for efficient product campaign fulfilment within the team, ensuring timely and seamless fulfiment for customers
• Preparation and presentation of management reports, competitive monitoring and initiatives for stakeholder oversight through regular MIS updates and administrative duties.
• Adopt an agile mindset to address adhoc tasks that may arise.
• Prepare and distribute meeting agendas, minutes and presentations