AVP, Regional Wealth Management Ops (Project Management), Group COO at DBS Bank

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Change Management, Business Analysis, Process Automation, Risk Management, Stakeholder Engagement, Avaloq System, Agile Methodology, Tableau, MS Office, Wealth Management Operations, Private Banking Operations, KPI Monitoring, Process Re-engineering, Regulatory Compliance, Data Analysis

Industry

Banking

Description

Business Function: Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. About the Role: The Assistant Vice President “AVP” of Regional Wealth Management Operations will be a key driver in transforming and optimizing our Wealth Management Operations (WMO) processes across all DBS locations. This role is central to advancing the WMO strategy and Target Operating Model through expert change management and project delivery. The AVP will work closely with the SVP, Regional Wealth Management Operations and WMO Heads from various locations to standardize processes, enhance controls, and implement innovative solutions. Responsibilities: Lead and Drive Strategic Change Initiatives: Initiate, plan, execute, and deliver change management projects aimed at process automation, efficiency enhancements, and new operating model implementation within Wealth Management Operations regionally. Develop and implement comprehensive change management strategies, including communication plans, stakeholder engagement, and training to ensure successful adoption of new processes and systems across different locations. Oversee the full project lifecycle for strategic initiatives, ensuring alignment with the overall WMO strategy and Target Operating Model. Project Delivery and Performance Optimization: Manage project scope, timelines, budgets, and resources for regional WMO projects Conduct in-depth business analysis to identify operational inefficiencies and propose data-driven solutions for process re-engineering and optimization. Establish clear Key Performance Indicators (KPIs) for project success and operational improvements, monitoring progress and reporting regularly to senior management. Ensure all project deliverables comply with regulatory requirements and internal policies across all regional locations. Risk Management and Best Practice Harmonization: Actively identify, assess, and mitigate project risks and operational control gaps in the projects Facilitate discussions and lead initiatives to resolve critical risk and control issues, fostering a culture of continuous improvement and sharing best practices across locations. Ensure adherence to all operational policies, processes, and controls, ensuring consistency and compliance in the design of the processes Stakeholder Engagement and Capability Building: Collaborate effectively with differents stakeholders, including front office, technology, risk, compliance, and local operations teams, to gather requirements, define project objectives, and ensure successful solution delivery. Develop and deliver training programs and support materials to end-users for new systems, processes, and changes introduced through projects. Requirements Degree Holder with 8 years of relevant project management experience in Wealth Management and Private Banking Operations Hands-on experience with Avaloq System will be of added advantage A keen eye for control and ability to sieve out key issues and root causes in various circumstances Strong control mindset, with an eye for details, ability to prepare/manage schedules to deliver under tight deadlines Experience working at an organisation going through an Agile transformation Be able to communicate the analytical findings, both in writing and verbally Decisive and solution focused, possess strong analytical skills with the ability to collect, organize and analyse significant amount of information with attention to detail and accuracy. Self-motivated demonstrating growth mindset with quest for learning new skills and techniques Experience in dashboarding tools like Tableau preferred with competency in MS Office (PowerPoint, Excel) Location: DBS Asia Hub Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

Lead and execute strategic change initiatives to optimize Wealth Management Operations processes across regional locations. Focus on process automation, efficiency enhancements, and the implementation of a Target Operating Model while ensuring regulatory compliance.