Awake Overnight Counselor at EAST HOUSE CORPORATION

Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

19.5

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Medication Management, Crisis Response, Safety Monitoring, Housekeeping, Clerical Support, Inventory Management, Documentation, Reporting, Time Management, Attention To Detail, Multi-tasking, Adaptability, Emotional Control, Communication, Customer Service

Industry

Mental Health Care

Description

Description East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the environment for safety and security, and supports the facility's operational needs to maintain a safe, clean, and recovery-focused environment. Responsibilities Client Services and Goal Achievement: · Supervises clients in managing medications according to East House medication policies and procedures. · Properly logs medications and ensures documentation is consistent with medication changes. · Performs medication book audits as directed by immediate supervisor. · Monitors the environment regularly to ensure safety and security. · Responds immediately to crises and emergencies following East House policies. · Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support tasks. · Prepares household supply inventories as directed. · Performs routine facility maintenance, including exterior maintenance such as clearing pathways. · Completes unit-specific overnight checklist items. Documentation and Reporting · Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements. · Provides regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements Education · High School Diploma or GED; or · Equivalent experience in lieu of education. Experience · Prior residential support or case management experience preferred. Other Skills/Abilities · Possess excellent verbal and written communication skills. · Exceptional customer service skills with commitment to helping others. · Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress. · Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines. · Capability to work cooperatively with culturally diverse clients, staff, and community service providers. · Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing.

Responsibilities

The Awake Overnight Counselor provides alert, awake overnight supervision to ensure client safety and security, while also supporting the facility's operational needs to maintain a recovery-focused environment. Key duties include supervising client medication administration, performing light housekeeping, and completing routine facility maintenance tasks.