You will act as a senior technical authority, collaborating directly with customers and stakeholders to shape infrastructure strategy, ensure operational excellence, and deliver robust, scalable solutions. This role includes participation in an out-of-hours support rota for the production environment.

Key Responsibilities

• Lead the design, build, and continuous improvement of infrastructure solutions, setting technical direction for the team.
• Own cloud and on-premises environments end-to-end, ensuring security, resilience, and performance.
• Mentor and support junior DevOps engineers, conducting code and infrastructure reviews.
• Drive platform automation initiatives to reduce manual toil and improve deployment pipelines.
• Act as an escalation point for complex operational incidents, leading root cause analysis and remediation.
• Collaborate with customers and internal stakeholders to define infrastructure requirements and present technical solutions.
• Participate in the scheduled out-of-hours production support rota.
• Travel to data centres and offices as required (approximately 3–4 times per month).

Essential Skills and Experience

• AWS and Microsoft Azure: Deep hands-on expertise across both platforms, including architecture, cost management, and security best practices.
• On-premises / VMware: Proven experience designing and operating hybrid cloud environments.
• Containers and Orchestration: Expert-level knowledge of Docker and Kubernetes, including production-grade cluster management.
• CI/CD: Extensive experience architecting and maintaining pipelines with Jenkins or Azure DevOps.
• Version Control: Advanced use of GitLab, including branching strategies and pipeline integration.
• Programming / Scripting: Strong proficiency in Python, Go, and/or Bash; ability to write maintainable, production-quality code.
• GNU/Linux: Deep system-level understanding, including performance tuning and hardening.
• Windows Server: Proficiency in Windows Server 2016+ including ADFS, ADCS, and ADDS.
• Networking: Strong understanding of IP networking, physical network topology, and network security.

Desirable Skills and Experience

• Experience with monitoring and observability tooling such as Prometheus, Kibana, Nagios, or Splunk.
• Familiarity with backup and recovery platforms such as CommVault.
• Experience working in security-cleared or regulated environments (SC/DV).
• Relevant certifications (e.g. AWS Solutions Architect, CKA, Azure DevOps Expert).
• Strong communication and stakeholder management skills, with the ability to present complex technical concepts clearly.
• Experience contributing to or leading incident management and post-incident review processes.