AWS CloudOps Platform/TechOps Engineer

at  Quest Software

Overview:
Do you want to work in a fun and supportive environment?
At One Identity we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed.
At One Identity you may work from home, but you will never feel remote.
We are looking for a seasoned Senior TechOps Engineer with a strong background in AWS to join our dynamic team. This role is essential for maintaining and optimizing infrastructure to ensure high availability, serviceability, security, and performance of our software-as-a-service (SaaS) solutions. The Senior TechOps Engineer will be part of a team responsible for the management, maintenance, and optimization of the AWS infrastructure for the OneLogin product. This role involves complex troubleshooting, implementing automation, monitoring system performance, and collaborating with various teams to support and enhance cloud operations. Your work will ensure that our customers receive seamless high-availability service for their mission-critical applications across geographically distributed and redundant environments.

COMPANY DESCRIPTION

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

• Oversee the deployment, management, and maintenance of AWS infrastructure, including EC2, S3, RDS, VPC, AMQ, Lambda, and other services
• Implement and manage infrastructure as code using tools such as Terraform, AWS CloudFormation, and Puppet
• Ensure the security of AWS environments by implementing best practices, conducting regular security assessments, and managing IAM policies, roles, and permissions
• Analyze and optimize the performance of AWS resources and services to ensure cost-efficiency and high availability
• Lead the troubleshooting and resolution of complex technical issues and incidents, conducting root cause analysis and implementing preventive measures
• Maintain comprehensive documentation of AWS infrastructure, processes, and procedures
• Work closely with development, Quality Assurance, DevOps and other teams to support application deployments, infrastructure changes, and strategic initiatives
• Participate in on-call rotation to provide 24/7 support for critical systems and services
• Set up and manage monitoring and logging solutions to ensure system reliability and performanc