Job Title: Staff Engineer – Software (AWS Connect Developer/ Cloud Developer)
Location: Developer, CO (Onsite)
Duration: Contract

JOB OVERVIEW:

Seeking an experienced Staff AWS Connect Developer to design, develop, and maintain scalable and integrated AWS Connect contact center solutions. The ideal candidate will have deep expertise in AWS services, contact center technologies, and software engineering best practices.

REQUIRED QUALIFICATIONS:

• Bachelor’s in Computer Science or related field; Master’s preferred.
• 6+ years in AWS Connect development.
• Proficient in AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch.
• Strong in IVR, call routing, telephony integrations.
• Skilled in Java, Python, JavaScript, or similar languages.
• Solid grasp of RESTful APIs, microservices, and DevOps.
• Strong problem-solving and communication skills.
• AWS certifications (e.g., Solutions Architect, Developer) are a plus.
• Experience with CI/CD pipelines, infrastructure as code, and security best practices.

PREFERRED SKILLS:

• Expertise in scalable, distributed systems and event-driven/serverless architectures.
• Knowledge of both SQL/NoSQL databases (PostgreSQL, DynamoDB).
• Familiar with telephony, WebRTC, voice processing, and real-time systems.
• Exposure to machine learning tools for customer support (e.g., chatbots, speech recognition).
• Proven ability to deliver production-grade systems at scale
  Job Type: Contract
  Pay: $85.00 - $88.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)

Application Question(s):

• Can you work on W2?
• are you fine to go Onsite at Denver, CO

Experience:

• AWS connect: 2 years (Required)
• AWS: 5 years (Required)

Work Location: In perso

• Design and implement complex AWS Connect solutions.
• Develop Lambda functions, API Gateway integrations, and serverless applications.
• Optimize custom Contact Control Panel (CCP) and user experience.
• Collaborate with cross-functional teams including Product, UX, QA, and Support.
• Ensure systems are secure, fault-tolerant, and cost-effective.
• Lead technical discussions and mentor engineers.