WHO WE ARE:

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.
ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.
For more information about our services please visit clearcaptions.com.

POSITION SUMMARY:

This position will be a key member of the IT Technology Team, specifically responsible for defending Clear Captions and our customers from cybersecurity threats.
This is a Remote/Work from Home position reporting to the Sr. IT Manager.

QUALIFICATIONS:

• High school diploma or equivalent required. Bachelor’s degree preferred. CISA, CISM or CISSP Certification a plus.
• 5+ years’ experience working as a security professional
• Ability to apply a risk management lens to complicated technical issues and make recommendations about how to reduce risk.
• Understanding of a broad range of security technologies and how they work.
• Excellent verbal and written communication skills, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours.
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

• Designing, implementing, and securing solutions for IaaS, PaaS, and SaaS technology including AWS, Azure, and GCP resources.
• Automating enforcement of Cloud compliance policies.
• Developing policy and documentation for security best practices for technologies new to the company.
• Identifying, investigating, and responding to cyber threats, incidents, and anomalies.
• Identifying and prioritizing security vulnerabilities in our environment and helping to drive remediation.
• Making recommendations for necessary changes to our security controls to address emerging security threats.
• Designing, implementing, and securing solutions for end-to-end security in a CI/CD pipeline for containers including Docker, Artifactory, CloudBees Jenkins, and Kubernetes.
• In addition to maintaining to the security of our Cloud-based platforms, this role will be focused on contributing to the team’s larger cybersecurity efforts.
• ISP Peering multi-homed Public ASN via BGP.
• COS/QOS for VoIP, traffic prioritization and traffic shaping.
• High Availability designs using redundancy and diversity.
• IAM Administrator
• Prisma Cloud Security & alert remediation
• Endpoint virus and threat remediation
• Website vulnerability scans
• Penetration testing