Axway MFT / Secure Transport Support Engineer at Unison Group

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Axway MFT, Axway Secure Transport, SFTP, FTPS, HTTPS, AS2, L2/L3 Production Support, Incident Management, Root Cause Analysis, Unix/Linux, SSL/TLS Certificates, Firewall Connectivity, Shell Scripting, Oracle PL/SQL, Control-M, Splunk

Industry

Business Consulting and Services

Description

Location : Malaysia Role Summary We are seeking an experienced Axway MFT / Secure Transport Support Engineer to support enterprise file transfer platforms and critical business integrations. The ideal candidate should possess strong expertise in Axway Managed File Transfer (MFT), Axway Secure Transport, production support, troubleshooting, and secure partner connectivity management. The role involves supporting business-critical file transfers, managing incidents, coordinating with infrastructure teams, and ensuring high platform availability. Key ResponsibilitiesAxway Administration & Support Administer and support Axway MFT and Secure Transport environments. Configure secure file transfer processes and workflows. Manage partner onboarding and connectivity setup. Support certificate installation, renewal, and management. Configure and maintain SFTP, FTPS, HTTPS, and AS2 integrations. Production Support Provide L2/L3 production support. Monitor file transfer activities and troubleshoot failures. Resolve incidents within SLA timelines. Perform Root Cause Analysis (RCA). Support change and release management activities. Integration & Connectivity Coordinate with internal and external partners. Troubleshoot network and connectivity issues. Work with firewall and security teams. Validate file transfer connectivity and communication channels. Monitoring & Automation Monitor system health and transfer performance. Create automation scripts for operational activities. Support batch scheduling and monitoring processes. Documentation & Compliance Maintain operational documentation. Prepare support runbooks and SOPs. Ensure compliance with security and audit requirements. Mandatory SkillsFile Transfer Technologies Axway Managed File Transfer (MFT) Axway Secure Transport SFTP FTPS HTTPS AS2 Production Support L2/L3 Support Incident Management Problem Management RCA Change Management Operating Systems Unix/Linux Networking Firewall Connectivity SSL/TLS Certificates Secure Communication Protocols Nice-to-Have SkillsApplication Servers Oracle WebLogic JBoss Web Servers Apache HTTP Server Database Oracle PL/SQL Procedures Views Indexes Performance Tuning Scripting Shell Scripting Monitoring & Scheduling Control-M Splunk

Responsibilities

Administer and support Axway MFT and Secure Transport environments to ensure high platform availability and secure partner connectivity. Provide L2/L3 production support, including incident resolution, root cause analysis, and the management of secure file transfer workflows.