Azure & Citrix L3 at Inetum

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server, Azure, Citrix, AVD, Virtualization, VMware, Hyper-V, Azure VMS, VNets, Azure Networking, Azure AD, RBAC, Azure Monitor, PowerShell, Azure CLI, Troubleshooting

Industry

IT Services and IT Consulting

Description

Company Description Inetum is a European leader in digital services. The Inetum team, made up of 28,000 consultants and specialists, works every day to generate digital impact for companies, public sector entities, and society. Inetum’s solutions aim to contribute to the performance and innovation of its clients, as well as to the common good. Present in 19 countries with a dense network of locations, Inetum collaborates with major software vendors to address the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated a revenue of 2.5 billion euros in 2023. Job Description Inetum Managed Services Operations provides 24/7 support to multiple European customers. As an Azure & Windows Admin L3, you will act as a senior technical reference, ensuring service continuity, handling complex incidents, and supporting automation and continuous improvement initiatives. You will collaborate closely with Level 1 and Level 2 teams, helping guide and coach them, while also taking ownership of advanced issues and infrastructure challenges. Key Responsibilities Provide 3rd-level support for Windows Server and Azure infrastructures. Take full ownership of incidents and ensure resolution with high customer satisfaction. Lead problem-solving activities and contribute to continuous service improvement. Create, validate, and improve documentation and procedures for L1/L2 teams. Participate in 24/7 on‑call rotation. Support implementation of new solutions, changes, and automation initiatives. Act as a mentor and technical reference for junior colleagues. Qualifications Citrix and AVD, Virtualization Experience with Windows Server 2016/2019/2022. Security best practices and patching. Experience with virtualization technologies (VMware/Hyper‑V). Azure Administration Deployment and management of Azure VMs, VNets, Storage, Load Balancers, ... Understanding of Azure networking: VPN Gateway, ExpressRoute, IP addressing. Experience with Azure AD, RBAC, Policies, and Security Center. Monitoring using Azure Monitor, Log Analytics, Application Insights. Automation with PowerShell, Azure CLI, Logic Apps, Automation Accounts. Passion for IT and continuous learning. Strong analytical and troubleshooting mindset. Customer-oriented approach and strong communication skills. Ability to work under pressure and make autonomous decisions. Team player, proactive, dedicated, and reliable. Fluent in English (spoken & written).

Responsibilities

The role involves providing 3rd-level support for Windows Server and Azure infrastructures, taking ownership of complex incidents, and leading problem-solving activities to ensure service continuity. Responsibilities also include creating documentation, participating in 24/7 on-call rotation, and supporting automation initiatives.