DESCRIPTION:

We support flexibility and choice including flexible work arrangements and part-time options.
Mentoring programs – receive support and coaching to progress your career
Recognition culture to celebrate milestones and discounts at hundreds of retailers
What will your typical day look like?
In the Engineering-as-a-Service team, a typical day will involve monitroing cloud environments, troubleshooting incidents, and implementing solutions for infrastructure issues while collaborating with developers to optimise deployments and automate workflows. The role involves daily stand-ups, responding to tickets, proactive system maintenance, and continuous improvement of cloud operations to ensure reliability and scalability.
About the team
Our Engineering as a Service practice consists of a diverse mix of skilled and experienced managed services personnel providing differentiated Cloud, Platform, Infrastructure, and Data and AI Managed Services for leading edge technology transformation projects in steady state. Our team is responsible for providing our clients with the highest level of customer support services by using modern service management frameworks and leading operational tooling.
Enough about us, let’s talk about you.
Key Responsibilities
Define and maintain best practices, reference architectures, and standards for Azure services and operations.
Support client onboarding and lifecycle management for Azure environments under managed services.
Act as an escalation point for complex Azure-related incidents problems, and BAU enhancements
Work with the team to improve monitoring, automation, and observability using Azure-native tools and integrations (e.g. Azure Monitor, Log Analytics, Elastic)
Mentor engineers and consultants to uplift Azure technical capability across the team.
Drive certification and training initiatives aligned to Microsoft’s cloud roadmap.
Contribute to recruitment and workforce planning to ensure a high-performing Azure capability.
Act as a trusted advisor to key clients, contributing to technical strategy, optimisation, and cloud maturity.
Participate in pre-sales engagements, proposals, and solution design when Azure expertise is required.
Champion automation, Infrastructure as Code (IaC), and DevOps principles within Azure solutions.
Continuously assess emerging Microsoft technologies and integrate them into the managed services offering where appropriate.
Essential Skills & Experience
5+ years of experience delivering of technical delivery of Azure DevOps and Azure solutions
Experience with designing Azure cloud architecture covering IaaS and/or PaaS services
Experience with Azure integration and exposure across services such as Function Apps, App Services, API Management, Logic Apps, and Service Bus
Experience deploying and managing Azure AI services (e.g., Azure OpenAI, Azure Machine Learning, Cognitive Services) in production environments
Proven ability to integrate agentic AI solutions (such as autonomous agents, orchestration frameworks, or AI-driven workflows) into cloud-native architectures
Good knowledge of Azure services, subscriptions, and cost optimisation strategies
Experience with infrastructure as code such as Azure Bicep and/or Terraform, and scripting with PowerShell and Azure CLI.
Experience designing scalable processes and infrastructure in Microsoft Azure
Experience with Azure DevOps, GitHub or similar source control and CI/CD platforms.
Demonstrated experience leading technical teams or capabilities.
Strong understanding of managed services delivery and SLAs.
Excellent troubleshooting skills and a commitment to documentation and continuous improvement.
Willingness to be on an on-call roster after hours for which you will receive additional compensation

Please refer the Job description for details