JOB SUMMARY

Windows N’ Things is a window and door dealership established 20 years ago, specializing in contemporary and custom designs, high-end products, and brands. As our business, with a client base of developers, contractors, designers, and architects, continues to expand, we are in search of Inside Sales Account Managers.
The ideal candidate is a relationship builder with a strong passion for sales and high-end products. You will be responsible for supporting inside sales opportunities from our showroom, learning our products and quoting systems, and developing new business. Success in this role requires initiative, the ability to learn quickly, and the drive to build lasting customer relationships.

QUALIFICATIONS:

• Excellent interpersonal and verbal communication skills
• Bachelor’s degree preferred
• 1–2 years of work-related experience

• Manage the full sales process from initial client contact through order placement
• Build and maintain strong, long-lasting client relationships; develop trusted relationships with project managers and purchasing agents
• Become familiar with our products and recognize opportunities to cross-sell and up-sell
• Develop new business with existing clients and identify areas of improvement to expand sales
• Forecast and track key account metrics to drive business
• Prepare and organize order details according to customer needs
• Collaborate with other sales team members to identify and grow opportunities
• Assist with challenging client requests or issue escalations as needed