JOB DESCRIPTION

The BA/QA Analyst ensures high-quality deliverables by bridging business requirements with technical execution.

JOB SUMMARY

This dual-role specialist translates stakeholder needs into testable criteria while rigorously validating cross-platform functionality, integrations, and process improvements.

BUSINESS ANALYSIS & REQUIREMENTS

• Elicit Requirements: Collaborate with product owners and end-users to define business objectives, user stories, and acceptance criteria for features/integrations.
• Gap Analysis: Identify discrepancies between coded functionality and business expectations, proposing solutions to align deliverables with organizational goals.
• UAT Leadership: Design and facilitate user acceptance testing sessions, ensuring stakeholder sign-off on critical workflows

SKILLS

• 3+ years of QA experience in multi-platform environments (e.g., CRM, ERP, custom apps), with expertise in integration testing.
• Proficiency in test automation tools (e.g., Selenium, Postman) and methodologies (Agile/Scrum).
• Strong analytical and negotiation skills to balance technical constraints with business needs.
• Exceptional communication for translating complex technical issues into actionable insights for stakeholders.
• Experience with API testing and understanding of microservices architecture.

QUALIFICATIONS

• Certifications in QA (ISTQB), BA (CBAP), Agile (CSM/PSPO).
• Knowledge of CI/CD pipelines (Jenkins, GitHub Actions) and DevOps practices.
• Familiarity with SQL, Python, or JavaScript for test scripting and data validation.